🔍 Server migrations

Migration is a process that involves transferring data to a new node, for example, due to infrastructure issues or excessive load. Its purpose is to: - improve server performance, - increase stability, - ensure compatibility with the latest technical solutions.

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⚠️ I Received a Migration Notification — What Should I Do?

1. Check the box to agree to the migration (this will be visible in the notification).
2. Click the “Migrate” button, as shown in the illustration below.

🕒 The migration will take approximately 15 minutes, during which your server may be temporarily unavailable.

✅ This migration process is completely safe. There is no risk of data loss.

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🚧 Migration Isn’t Working — What Now?

If the standard migration fails:

1. Choose the “Force Migration” option.

   ⚠️ Warning: This option may result in the loss of recent data on the server due to loading the latest or a user-selected backup (see point 4).

2. Check the box to agree to the migration.

3. Click the “Migrate” button, as shown in the illustration below.

4. Optional: Select a backup to use in case the latest server data cannot be restored.

   • If you don’t select a backup — the system will use the most recent one available.
   • If you do select one — in case of failure, the system will use the backup you chose.

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🆘 Need Help?

If none of the above steps work, contact our technical support team:

📧 support@craftserve.pl

✅ Key Information at a Glance:

🔧 Task	🕒 Duration	💾 Data
Standard Migration	about 15 minutes	Safe
Forced Migration	about 15 minutes	Possible data loss

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